Sign for an Order

Some items require an adult signature at delivery.

If you aren't available to sign for your order, go to Your Orders to check if the item shipped.

  • If the order hasn't shipped:
    1. Go to Change Your Order Information.
    2. Select a different shipping address where someone can sign for your order.
  • If the order already shipped:
    1. Contact the carrier.
    2. Arrange to collect the shipment.

    Note: If you can't collect your order, you can refuse delivery and contact us.

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