Unlock or Deregister Your Device for Trade-In

You must unlock your device from cloud services prior to shipping us your trade-in.

Instructions for Apple, Amazon, and Android devices can be found here:

Home Security Devices

If you do not find instructions for your device's brand here, please refer to the manufacturer's website for details.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.