Manage Your Prime Photos Prints Orders

For prompt delivery, we begin creating your order one hour after you place it. You can cancel your order within one hour of placing it.

If you would like to edit your order, please cancel it within the first hour and make the desired changes by going to View Project.

Cancel

To cancel an order within an hour of submitting it:

  1. Go to your Amazon Orders.
  2. Select Cancel Items, and then select Cancellation Reason.

Note: If you used an Prime Photos promotional credit to pay for the order, the credit amount will return to your account when you cancel the order, and will be visible on the Credits tab.

Reorder

To see a list of projects, go to Orders, and then select the order you want to reprint.

To reorder a project that has been previously purchased:

  1. Select View project
  2. Select Copy to New Project on the top right hand side of the page.
  3. Make any changes. (Example: edit project, revise an address, payment method, or shipping speed.)
  4. Select Checkout

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