About Pre-Owned Amazon Devices

The Amazon Devices Pre-Owned program provides customers access to pre-owned Amazon devices such as Echo, Fire Tablets, Kindle E-readers, and more. Amazon performs a rigorous multi-step process on each Pre-Owned Amazon Device, including a full diagnostic test, thorough cleaning and inspection, updating to the most recent software version available for the device, secure data wipe, and, where applicable, replacement of defective parts identified in testing. Our Pre-Owned offerings include Certified Refurbished Amazon Devices, which look and work like new, and Used Amazon Devices sold by Amazon Warehouse. Pre-Owned Amazon Devices are part of Amazon’s sustainability efforts. Read more about these efforts on Amazon Second Chance.

Certified Refurbished Amazon Devices

Each Certified Refurbished Amazon Device has been tested and verified to look and work like new. Every Certified Refurbished Amazon Device purchased from Amazon is backed by the same limited warranty from Amazon as a new device. Certified Refurbished devices may be packaged into a generic Amazon-branded box, and include the same accessories and in-box documentation as new devices. You can purchase Certified Refurbished Amazon Devices in the Pre-Owned Amazon Devices store.

Used Amazon Devices from Amazon Warehouse

Used Amazon Devices sold by Amazon Warehouse have been tested and verified by Amazon to be fully functional pre-owned units that meet specified used cosmetic criteria. Unlike new and Certified Refurbished Amazon Devices, these units do not receive a limited warranty from Amazon but are backed by our 30 day money-back guarantee. Used Amazon Devices may be packaged into a generic Amazon-branded box, and include the same accessories and in-box documentation as new devices.

Used Amazon Devices are available in three distinct conditions:

  • Used – Very Good: Very minor cosmetic imperfection on the item.
  • Used – Good: Minor cosmetic imperfection on the item.
  • Used – Acceptable: Small cosmetic imperfections on the item associated with regular use.

You can purchase Used Amazon Devices in the Pre-Owned Amazon Devices store and on Amazon Warehouse.

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