Amazon Game Studios Terms of Use

Last Updated: August 17, 2017

This is an agreement between you and Amazon Digital Services LLC, or if you live in Europe, Amazon Media EU S.a.r.l. (each, together with its affiliates, “Amazon,” “we” or “us”) regarding our games, associated client software (“Game Clients”), services (“Game Services”), and content and data (“Game Content”) (collectively, the “Games”). This agreement consists of the terms and conditions below, and incorporates:
  • the Conditions of Use (https://www.amazon.com/gp/help/customer/display.html?nodeId=201909000) ("Conditions of Use");
  • the Amazon Privacy Notice (https://www.amazon.com/gp/help/customer/display.html?nodeId=468496) ("Privacy Notice");
  • any Game code of conduct;
  • any Game content policy;
  • any Game development policy; and
  • any other policies, rules or other conditions that we post in the Games or on our websites (collectively, the "Agreement").

You agree to this Agreement by playing any of our Games, by downloading or running any Game Clients, by accessing Game Services, or by using any Game Content. The Games are Amazon Services (as defined in the Conditions of Use).

1. YOUR ACCOUNT

We may require you to create and authenticate an account for the Games using your Amazon or Twitch log-in credentials. The profile information connected to those credentials, including your username and avatar, may be displayed to other players and used by us to support your account. Any information you provide must be complete, accurate, and up-to-date. You must be at least 13 years of age to create an account or use the Game Services. You may not share, sell, rent, or transfer your account. You are responsible for (i) maintaining the confidentiality of your account log-in credentials, and (ii) actions that occur under your account, including purchases. Certain Games may be distributed through stores or distribution services offered by our affiliates or third parties, and you may be required to create an account with those parties; your relationship with those parties is governed by their terms.

2. THE GAMES

2.1 System Requirements. Each Game may be subject to compatibility or technical limitations. Certain Games may require the automatic download and installation of software and content updates on your device, and you consent to that automated updating.

2.2 Game Services. Some of our Games must be played over the Internet, and may require other services offered by us, our affiliates, or third parties. We do not guarantee service uptime or availability, and we are not liable for any downtime. We may implement security features on the Games, Game Services, and your account, and you will not, and will not authorize or enable anyone to, circumvent or interfere with any security features.

2.3 Limited License We grant you a limited, non-exclusive, non-transferable, revocable license to download, install, access, and use the Game Clients and associated Game Content only for your personal, non-commercial purposes.

2.4 Restrictions. You may use the Games only as permitted by this Agreement and applicable law. You may not, and you will not assist or authorize any other person to: (i) reverse engineer, decompile or disassemble, or otherwise tamper with, the Game Clients and associated Game Content; (ii) sell, rent, lease, lend, loan, distribute, transfer, or sublicense the Games, or act as a host or matchmaking service for the Games without our consent, or otherwise facilitate any unauthorized connection that emulates portions of the Games; (iii) copy, modify, alter, or otherwise create derivative works of the Games (except as expressly permitted by us in an applicable policy posted on our websites); or (iv) interfere with or circumvent any feature of the Games, or otherwise exploit the Games (including by intercepting, collecting, or reading data from the Games, or using applications or services such as hacks, bots, cheats, scripts, or mods that are not expressly permitted by us in an applicable policy posted on our websites).

2.5 In-Game Items. When playing the Games, you may unlock, purchase, or otherwise gain access to various items within the Game (e.g., fictional currency, characters, alternate skins, weapons, equipment, boosts, loot crates, status indicators, etc.) (collectively, “In-Game Items”). In-Game Items are attributes of gameplay that have meaning only in the virtual world of the Game; they have no monetary value, are not real-world currency, cannot be resold or redeemed for cash, and are non-refundable. You agree that you have no ownership or property interest in any of the In-Game Items that we attribute to your account, or to any Game Content we authorize you to access, regardless of any effort, real-world money or other consideration you may have exchanged for access to an In-Game Item or Game Content. While we provide you the ability to access and use In-Game Items and Game Content, we retain all rights in and to all In-Game Items and Game Content. Accordingly, we may remove or alter an In-Game Item or Game Content attributed to your account or accessible to you at any time without notice or liability, arising in contract, tort, or otherwise. We are not responsible for loss or theft of In-Game Items. We may enable you to trade certain In-Game Items for other In-Game Items as part of a Game. Otherwise, you may not sell or transfer In-Game Items, or offer In-Game Items in exchange for real-world or fictional currencies or any other consideration, whether inside or outside of the Games.

2.6 Modifications. We may change, modify, suspend, or discontinue support for the Games and In-Game Items, in whole or in part, at any time without notice.

2.7 Beta Tests. We may offer access to confidential, preview, early access, alpha, beta, kappa, or similarly designated pre-release versions of our Games (collectively, “Beta Tests”). Please note that these versions may have limited features, may be available to play only during limited times, and may contain other limitations. If you participate in a Beta Test that we designate as confidential, you will keep all information about that Beta Test (including the Game and Game Content and related features and functionality provided in the Beta Test) and your participation confidential, including after public announcement of the Beta Test, until we give you authorization that you may disclose this information. You also agree that: (i) Beta Tests are works in progress and may contain bugs which may cause loss of data or damage to your device; (ii) playing Beta Tests is at your own risk and we are not liable for loss of data or damage to your device caused by Beta Tests; (iii) any In-Game Items or status indicators that you accumulate during beta periods as well as the player history associated with your account may be erased at various points during the testing process; (iv) you will not provide your Beta Test access code or key to any other person without our consent; and (v) we have no obligation to make Games or features in a Beta Test generally available.

3. THE GAME COMMUNITIES

3.1 Code of Conduct. To make the Games and the communities of players and fans as welcoming and enjoyable as possible for all users, you agree to abide by any Game code of conduct and applicable law. If you violate any Game code of conduct, this Agreement, applicable law, or otherwise act in inappropriate or offensive ways, we may take disciplinary action against you, including revoking or limiting your access to the Games, communication features, and In-Game Items, in connection with a single Game, all Games, Game forums or other community areas. Any violation may also result in the suspension or termination of your Amazon and Twitch accounts.

3.2 Communications Features. In addition to the core gameplay features of the Games, we may include ancillary features in the Games and on related services and forums that enable you to communicate with us, and with the community. We do not guarantee that communications features will be uninterrupted, error-free, suitable for any purpose, or will remain available, and you should not rely on the availability or functionality of these communication features for any purpose.

3.3 Spectating, Recording, and Broadcasting. Games may offer online multiplayer functionality and communications features. You should not expect that your multiplayer gameplay or your communications in the Games will be private. We and other players may spectate, record, and broadcast your online multiplayer Game sessions, including your display name, voice (if you transmit your voice), likeness (if you transmit video of yourself), and metadata on your gameplay (hit points, match record, characters you have played, etc.) all of which constitute material submitted to us under the Conditions of Use. By playing the Games, you grant us and other users all rights necessary to make and distribute recordings.

3.4 Monitoring. We may (but are not obligated to) monitor and record your game sessions and communications in the Games and related websites and services for various reasons, including to enforce this Agreement, ensure compliance with any Game code of conduct, prevent or punish cheating, and improve the Games.

3.5 Information You Provide to Us. The Games will provide us with telemetry information relating to the download, installation, use, and performance of the Games, as well as information regarding the devices on which you download, install, and use the Games. For example, the Games may provide us with information about your use of the Games, the device type, network connectivity, information about when the Game is launched, session lengths, and why a Game may not be working. We may also provide functionality that allows you to submit more detailed crash reports, which may include the contents of memory on your device. All of this information is subject to the Privacy Notice.

4. INTELLECTUAL PROPERTY

4.1 Ownership. The Games, including the Game Clients, Game Services, Game Content, and all related data such as In-Game Items, marketing and advertising materials, lore, characters, character names and likenesses, catch phrases, artwork, etc., are our and our licensors’ intellectual property. All right, title, and interest in the Games are reserved and retained by us and our licensors.

4.2 Community Projects. We grant you a limited, revocable license to create non-commercial projects incorporating our Game Content (excluding third-party brands and materials identified in a Game content policy) to support our Game communities, such as Twitch broadcasts, fan art, and fan fiction (collectively, “Community Projects”) in accordance with a Game content policy. In addition, if we have authorized third-party scripts, mods, companion apps, etc. in a Game development policy, those developer projects are Community Projects as well. You grant us and the Game community a non-exclusive, worldwide, perpetual, irrevocable, transferrable, sublicensable, royalty-free, and fully paid up license to use, reproduce, modify, create derivative works of, publicly display, publicly perform, and distribute your Community Projects. You may not use Game Content in another game, or extract Game Content from the Games and distribute that Game Content as separate assets. Except as permitted by a Game content or development policy, you may not use our trademarks, trade names, logos, domain names, taglines, or trade dress without a separate license signed by us. You will not take any action disparaging other players, or challenging our ownership of the Games, including by using or registering confusingly similar trademarks or domains. You represent and warrant that you have and will maintain all necessary rights to any third party materials used in your Community Projects. Any interest you may have in your Community Projects are subject to our ownership of the Game Content and the license in this Section. You agree to defend and indemnify us from any claims related to Community Projects you create.

4.3 Third-Party Components; Open Source. The Games incorporate and may make available to you certain third-party software, including open source components. Additional terms that apply to certain third-party software are detailed in the Amazon Game Studios Legal Notices (https://www.amazon.com/gp/help/customer/display.html?nodeId=201494450).

4.4 Feedback. Without limiting the content submission provisions of the Conditions of Use, if you provide us with any suggestions, creative ideas, or other feedback related to the Games (collectively, "Feedback"), we will be entitled to use that Feedback without restriction. You agree that we are under no obligation of confidentiality or otherwise with respect to Feedback you provide, even if you state such restrictions in your submission.

5. GENERAL

5.1 Authority. To enter this Agreement and use the Games, you must be a live human (e.g., not a corporation, organization, artificial intelligence (good or evil), extraterrestrial, sentient non-human primate, etc.). If you are under the age of legal majority, you must have your parent or legal guardian agree to this Agreement on your behalf.

5.2 Termination. Your rights under this Agreement will automatically terminate without notice if you fail to comply with any of its terms. We may also terminate your right to use the Games at any time, without compensation or notice to you. Upon termination, you must cease all use of the Games and delete all copies of the Game Clients and Game Content in your possession, and your rights to any Game Content will immediately terminate. The preamble, Sections 2.4, 3.3, 3.4, 3.5, 4.1, and 4.4, the last sentence of Section 4.2, and this Section 5 survive termination.

5.3 No Waiver. Our failure to insist upon or enforce your strict compliance with this Agreement will not constitute a waiver of any of our rights or your obligations.

5.4 Amendments. We may amend this Agreement at our sole discretion by posting the revised terms in the Games or on this page. Your continued use of the Games after any amendment evidences your agreement to be bound by it.

5.5 Contact Information. For communications concerning this Agreement, please write to Amazon, Attn: Legal Department, P.O. Box 81226, Seattle, WA 98108-1226.

5.6 Disputes/Binding Arbitration; Limitation of Liability. Any dispute or claim arising from or related to this Agreement or the Games is subject to the binding arbitration (or other applicable dispute resolution terms), governing law, disclaimer of warranties and limitation of liability and all other terms in the Conditions of Use. You agree to those terms by using the Games. Without limiting the applicable sections of the Conditions of Use regarding our liability: (i) in no event will our or our licensors’ total liability to you for all damages (other than as may be required by applicable law) arising out of or related to your use or inability to use a Game, or any In-Game Item, exceed the amount you paid for the Game or In-Game Item related to your claim for damages; and (ii) we have no liability for any loss, damage or other consequences related to changes, restrictions, suspensions, or terminations of your account, the Games or this Agreement. The laws of some jurisdictions do not allow some or all of the limitations described in this section, in which case those limitations may not apply to you and you might have additional rights.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.