Locate Your Wi-Fi Password

To set up and register your Amazon device, you may need to connect your device to a wireless network.

You'll first need to know the name of your network and its password (if necessary).

Tip: Network name may be referred to as SSID; your password as passphrase or key.

To find your network name or password:

  • Check the sticker on the bottom of your router.
  • Check your installation guide or the owner's manual for your router.
  • View the wireless settings on a device that is already connected to your network, such as a Windows PC, Mac, or mobile phone.

Windows PC

To view the wireless settings on most Windows PCs:

  1. Left-click the wireless icon in the taskbar.
  2. Right-click the name of the network that says Connected, and then click Properties.
  3. On the Connection tab, find your network name under Name or SSID.
  4. On the Security tab, find your password next to Network security key.
Note: To show your password, you'll need to be logged in on an Administrator account.

To view wireless settings on Windows 8.1 or higher:

  1. Navigate to Control Panel and click View network status and tasks.
  2. Click Change adapter settings and double-click on Wi-Fi.
  3. On the Connection tab, find your network name under Name or SSID.
  4. On the Security tab, find your password next to Network security key.

Mac OS X

To view the wireless settings on most Mac devices running OS X:

  1. Open Utilities folder, and then open the Keychain Access app.
  2. Click your wireless network name, and then click info.
  3. Check the Show Password box.
Note:To show your password, you'll need to enter the administrator password for your device.


For more help, try our Digital and Device Forum

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