Create an Order History Report

The Order History Reports feature allows customers to download shipment, return, and refund activity for orders. The report is in a "csv" format, which is compatible with Microsoft Excel.

To create an Order History Report:

  1. Go to Order History Reports in Your Account.
  2. Select the report type from the drop-down menu.
  3. Fill in the start date, end date, and report name.
  4. Click Request Report

When the report is complete, you'll receive an email notification. To retrieve the report, visit Order History Reports and select Download.


If ASINs and tracking numbers are missing digits, this could be an issue related to reading certain values in Microsoft Excel. If this happens, we suggest using a text editor to open the file or using Microsoft Excel's import data utility to load the CSV file. This will allow you to customize each column's data type (as text) so each numeric value will be displayed as pure text.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.