Return Your Rental

You can return your rental through Your Account within the Initial Rental Refund Period to receive a full refund. If you return your rental after the Initial Rental Refund Period, you won’t be eligible for a refund of the rental fee.

Need to return a Rental after 30 days? Go to

To return a rental after the initial rental period:

  1. Go to Manage Your Rentals .
  2. Select the rental item you wish to return and then select Return rental to print the pre-paid return shipping label.
  3. Print out the packaging slip and return shipping label.
  4. Package up the textbook you wish to return, including the packaging slip.

    Note: To avoid incorrect fees, only rentals listed on the same packing slip should be packaged and returned together.

  5. Apply the return shipping label and take the shipment to the carrier listed on your return label. Return shipping is free when you use the shipping label provided.

Note:

  • To return a rental within the Initial Rental Refund Period, go to Manage Your Rentals. If the item is in the same condition as when you received it, you’ll receive a full refund.
  • If the item is damaged during the rental period, additional damage fees may apply.
  • To avoid automatic extension fees, please drop your items off with the carrier on or before the due date.
  • For more information on Rental Return periods, visit Rentals Terms and Conditions.

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