About AmazonFresh Delivery

AmazonFresh offers Attended Delivery, Doorstep Delivery, and Pickup in select cities.

Attended Delivery

Attended delivery is available in all cities where AmazonFresh is available. Choose a time slot when you will be available to receive your order in person. You’ll receive your order in paper bags instead of temperature-controlled totes.

We're happy to leave your order with a doorman or security guard if necessary. You can leave us instructions when completing your order on the preview order page, under delivery instructions. If your order contains perishable food items, alert your doorman, so they can take appropriate steps to protect the order after delivery.

Doorstep Delivery

Doorstep delivery is available in all cities where AmazonFresh is available. Choose a 2-3 hour time slot that works best for your schedule. We'll leave your items on your doorstep in temperature-controlled totes.

Doorstep Delivery isn't available for buildings with secure entries or limited access. If we’re unable to access your doorstep, you can leave us instructions on the preview order page, under delivery instructions. Our packaging is designed to maintain the correct temperature of your products, but we encourage you to retrieve your order as soon as possible.

Free Delivery

Both Attended Delivery and Doorstep Delivery are free to AmazonFresh customers on orders over the local free shipping threshold before tax. Delivery fees vary depending on your cart total and the delivery method you choose. Total fees will be displayed when you place your order. Delivery addresses in eligible regions receive free shipping on orders of $35 or more before tax. All other regions receive free shipping on orders of $50 or more before tax. If your region is eligible for the $35 local free shipping threshold, it will automatically apply during checkout.

Pickup

AmazonFresh Pickup is available to Prime members in select cities at no additional cost and without an order minimum. Prime members in participating cities will have the option to choose a pickup location as their AmazonFresh account address, then reserve a time slot. Prime members with the AmazonFresh Add-on will have the added option of picking up orders in as little as 30 minutes. For more information, please visit https://www.amazon.com/pickup.

Note:

  • AmazonFresh is available in select cities. Visit Amazon.com/AmazonFresh to see if we're available in your area.
  • AmazonFresh delivery is not available to dorms.
  • AmazonFresh delivery times and dates can be changes after you place your order, but before it has started processing. You can do so through Order Details.

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