About Amazon Renewed

Amazon Renewed is your trusted destination for pre-owned, refurbished and open-box products.

Products sold on Amazon Renewed have been inspected and tested to work and look like new by an Amazon qualified and performance managed supplier who is either the seller of record, when that is not Amazon.com, or a third party vendor, when Amazon.com sells products that it sources from third party vendors.

The suppliers, who may be qualified manufacturers or specialized third-party refurbishers, must meet strict criteria to be able to sell on Amazon Renewed and meet ongoing performance targets. For details, please check the supplier or product details as well as the product packaging.

The inspection and testing process typically includes a full diagnostic test, replacement of any defective parts, and a thorough cleaning process carried out by the supplier, or by Amazon. The products have no visible cosmetic imperfections when held 12 inches away. The products may be packaged in a generic box and come with the accessories expected for a new product, with exceptions, if any, mentioned on the product detail page.

Note: Wireless devices do not come with headphones and have batteries tested to have at least 80% capacity relative to new at the time of sale.

Amazon Renewed Guarantee

The Amazon Renewed Guarantee is applicable on select Renewed products where specifically mentioned on the product information page.

With this guarantee, you are eligible for a replacement or refund within 90 days of receiving the product if it does not work as expected. This guarantee is in conjunction with Amazon's standard return policy that applies to most products. Learn more about the Amazon Renewed Guarantee.

Shop all refurbished, pre-owned and open-box products on the Amazon Renewed store

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